Delivery, Returns & Refunds

We want to ensure your complete satisfaction with our products. Our fast and reliable delivery options ensure your order arrives on time and in excellent condition. If you’re not completely satisfied with your purchase, our hassle-free returns policy allows you to return or exchange your item within a specified time frame. We also offer a straightforward refund process, providing a full refund for your purchase if you’re unsatisfied. Contact us today to learn more about our delivery, returns, and refund policies and how we can assist you.

Deliveries –

Delivery Terms and Conditions:

  1. Delivery Timeframes: We strive to deliver all orders within the specified time frame. However, due to unforeseen circumstances, there may be delays in delivery times. We will notify you immediately if any delays occur.
  2. Delivery Fees: Delivery fees are calculated based on the distance of the delivery location and the size of the order. All delivery fees will be clearly stated before you place your order.
  3. Delivery Address: It is your responsibility to provide an accurate and complete delivery address. If the delivery address provided is incorrect, we cannot be held responsible for any delays or additional fees incurred.
  4. Delivery Process: We use trusted delivery partners to ensure that your order is delivered safely and on time. We will provide you with tracking information once your order has been dispatched.
  5. Order Acceptance: We reserve the right to refuse or cancel any order for any reason. In the event of a cancellation, we will provide you with a full refund.
  6. Order Changes: If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once your order has been processed.
  7. Delivery Issues: If there are any issues with your delivery, please contact us immediately. We will work with you to resolve any problems as quickly as possible.
  8. Damaged or Missing Items: If any items are damaged or missing from your delivery, please contact us immediately. We will arrange for replacement items to be delivered as soon as possible.

By placing an order with our bakery, you agree to these delivery terms and conditions. We are committed to providing exceptional service and will do our best to ensure that your orders are delivered safely and on time.

Refunds And Returns –

Refunds and Returns Terms and Conditions:

  1. Damaged or Defective Items: If you receive any damaged or defective items, please contact us immediately. We will arrange for replacement items to be delivered or provide you with a full refund.
  2. Incorrect Orders: If you receive an incorrect order, please contact us immediately. We will arrange for the correct items to be delivered or provide you with a full refund.
  3. Quality Issues: We take great pride in the quality of our products. If you are dissatisfied with the quality of your order, please contact us immediately. We will work with you to resolve any issues and provide a suitable solution.
  4. Refund Requests: Refund requests must be made within 48 hours of receiving your order. We reserve the right to refuse any refund requests made after this time.
  5. Refund Process: Refunds will be processed within 3-5 business days of receiving your refund request. Refunds will be issued to the original payment method used to place the order.
  6. Returns: We do not accept returns for any products unless they are damaged or defective.
  7. Order Cancellations: If you need to cancel your order, please contact us as soon as possible. If your order has already been processed and cannot be cancelled, you will need to follow our refund process.
  8. Changes to Orders: If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once your order has been processed.

By placing an order with our bakery, you agree to these refunds and returns terms and conditions. We are committed to providing high-quality products and exceptional service, and we will work with you to resolve any issues that may arise.